L
AI Chatbot Developer
Hartford, CT
Contract
Posted 4 days ago
Mid-Senior level
On-site
AIMLEngineering and Information TechnologyInformation Services
Job Description
Job Summary (Conversational AI Chatbot Developer – Hartford, CT)
- Design and develop conversational AI chatbots to improve user experience for health insurance inquiries.
- Implement conversational dialogs and flows using AI/NLP technologies.
- Integrate chatbot solutions with external APIs, cloud functions, and other systems.
- Apply clean coding practices and collaborate with UI/UX designers and backend teams.
- Troubleshoot, debug, and deploy chatbots across various channels (voice/chat).
- Use machine learning techniques to enhance chatbot user effectiveness.
- Continuously learn and apply emerging technologies and analytics.
- Tune and enhance Speech to Text models for improved performance.
- Collaborate in Agile/DevOps teams for end-to-end software development and deployment.
- Maintain and improve intent recognition through curation of training datasets.
- Support business development by leveraging technical expertise in chatbot development.
- 5+ years in software delivery.
- 3+ years in chatbot development (IBM Watson Assistant, Google Dialogflow, LivePerson, Amazon Lex, Kore.ai, etc.).
- 3+ years in training data curation and intent recognition.
- 3+ years applying NLP and Conversational AI best practices.
- 1+ year experience with CICD, Git, unit-testing, and source code management.
- 1+ year of cloud development and deployment experience.
- 1+ year working in Agile/DevOps environments.
- Experience with watsonx Assistant and watsonx Orchestrate.
- Backend development experience (Java, node.js).
- Proficiency in Python, Java, JavaScript/Typescript.
- Familiarity with IBM Voice Gateway, IBM Discovery.
- Knowledge of automated speech recognition and SSML tagging for TTS.
- Former healthcare industry experience is a strong plus.
- Local candidates to Hartford, CT preferred.
Source: LinkedIn
41 applicants
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